Why is natuthevassist.com on my bank statement?

Should you notice natuthevassist.com on your bank statement, it indicates a membership purchase with Natuthev. Subsequent to your initial membership acquisition, a welcome email containing login credentials for Natuthev was sent to you. Kindly check your inbox for this email.

14 Days Full Refund Guarantee

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Frequently asked questions

Everything you need to know about the product and billing.

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Should you notice natuthevassist.com on your bank statement, it indicates a membership purchase with Natuthev. Subsequent to your initial membership acquisition, a welcome email containing login credentials for Natuthev was sent to you. Kindly check your inbox for this email.

To cancel your membership, you have several options:
  1. Contact our support agents to request membership termination.
  2. Cancel directly through this support page. Visit the "Find Your Membership" section, enter your email and the last 4 digits of your credit card, click "Search," and then click "Cancel Membership."
  3. Visit the "Cancel Membership" page in your account and click the "Cancel Membership" button.
  4. Log in to your account, go to your Profile, and click "Cancel Membership." If you have trouble finding your login credentials, please contact customer support:

    Email: [email protected]
    Phone: +420 228 880 615

    Our customer support operates Monday - Friday: 8am - 00am (CET)

You can find your invoices in the section labeled 'My Account > Orders'.

Yes, we provide a 100% refund guarantee on all orders if you request a refund within 14 days of purchase.

We aim for your satisfaction with every order you make from us. However, if something isn't quite as expected, you have 14 days to request a refund under our guarantee. For all other cases, our customer support team will review your request individually, and a decision will be made accordingly.

To request a refund, please reach out to our customer support team:
Email: [email protected]
Phone: +420 228 880 615

Our customer support operates Monday - Friday: 8am - 00am (CET). We endeavor to assist you and respond to your queries within 48 hours on weekdays; however, please note that we are closed on weekends.

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If you have any questions please contact our team.
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